Privacy Policy

1. Introduction

Sandinoworx ("we," "us," or "our") operates the website Sandinoworx.ca. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you buy our physical art, download digital products, or book our services.

2. Information We Collect

We only collect personal information that you voluntarily provide to us when interacting with our website. This includes:

Contact Data: Your name, email address, and phone number when you fill out a form or contact us.
Transaction Data: Billing address, shipping address, and order details when you purchase art or digital downloads.
Technical Data: IP address, browser type, and cookies used by our website platform to improve your browsing experience.

Note: We do not store credit card numbers. All payments are securely processed by third-party gateways (such as Stripe or PayPal).

3. How We Use Your Information

We use the information we collect to run our creative business efficiently, specifically to:

Ship physical artwork to your address.
Deliver digital download links automatically to your email.
Respond to your inquiries regarding commissioned art or services.
Process payments and prevent fraudulent transactions.
Send you occasional art updates or newsletter emails, only if you have opted in to receive them.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted service providers necessary to run our business, including:

Shipping carriers (like Canada Post) to deliver physical art.
Payment processors to handle transactions securely.
Website hosting and analytics platforms that keep Sandinoworx.ca online.

We may also disclose information if required by law to comply with Canadian legal processes or protect our rights.

5. Data Security & Retention

We implement industry-standard security measures to keep your data safe. Because we operate as a sole proprietorship in Canada, we retain transactional records and receipts for at least 6 years to comply with Canada Revenue Agency (CRA) tax guidelines.

6. Your Privacy Rights

Under Canadian privacy laws, you have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or ask us to delete your personal information (except where we are required to keep it for tax or legal purposes).

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or Canadian privacy regulations. The "Last Updated" date at the bottom will show when changes were made.

8. Contact Us

If you have any questions about this Privacy Policy or wish to access your data, please contact us at: patron@sandinoworx.ca.

Last Updated: 2026-07-05